August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Will Thomas

Vice President, Enterprise Sales

5:15 PM Link customer journeys to internal processes across the end-to-end value chain to ensure customer-centric transformation

·         Designing, mapping and recording customer journeys to identify customer pain points
·         Re-designing operational processes to meet the customers demands 

Check out the incredible speaker line-up to see who will be joining Will.

Download The Latest Agenda