August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Vic Alexanian
Director, Quality & Process ExcellenceCME Group
1:00 PM IDG D: How to measure and communicate the success of the OPEX program?
· Developing KPIs and metrics to measure your OPEX effectiveness
· Telling a tale of growth instead of efficiency
· Building a business case by demonstrating quick ROIs