August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Steven Hall


Vice President, Process Excellence Leader
Liberty Mutual Insurance


12:10 PM Closing business gaps and creating customer impact through enterprise wide process and behavioral transformation

  • The 5 years journey into Liberty Management System: A shift of focus towards enterprise wide transformation
  • Focusing on developing leadership behavior and capabilities for a strong transformation foundation  
  • Developing end to end value streams that’s tied to business strategy and customer impact
  • Moving towards automation: What has been achieved? 


Check out the incredible speaker line-up to see who will be joining Steven.

Download The Latest Agenda