August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA
Speaker Information:

Rakhi Seth-Forrest


Manager Operations Process and Consumer Fraud
HBO


1:00 PM IDG Q: Creating improvement programs to solve the customer pain points

·         How to effectively transform call centers to improve customer experience
·         Leveraging call center insights to drive performance improvement 


Check out the incredible speaker line-up to see who will be joining Rakhi.

Download The Latest Agenda