August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Nathan Hillman

Head of Performance and Transformation
Ericsson North America


8:30 AM Plenary Keynote A global progression of business and digital transformation to be customer obsessed: An Ericsson case study

·         What does Ericsson’s transformation framework look like?
·         Aligning strategy transformation with tangible and measurable initiatives
·         Developing customer obsessed processes and metrics
·         Measuring the performance from the customers perspectives
·         What’s next on our digital transformation agenda? 


Check out the incredible speaker line-up to see who will be joining Nathan.

Download The Latest Agenda