August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA
Nathan Hillman
Head of Performance and TransformationEricsson North America
8:30 AM Plenary Keynote A global progression of business and digital transformation to be customer obsessed: An Ericsson case study
· What does Ericsson’s transformation framework look like?
· Aligning strategy transformation with tangible and measurable initiatives
· Developing customer obsessed processes and metrics
· Measuring the performance from the customers perspectives
· What’s next on our digital transformation agenda?
Check out the incredible speaker line-up to see who will be joining Nathan.
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