August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Meagan Boson

Senior Director Business Transformation

Meagan has built a brand of injecting business transformation that positively impacts clients, associates, and shareholders. Her approach to change management, Lean Six Sigma and technology advocacy create a synthesis that delivers immediate results for all stakeholders. Having received Lean Six Sigma Black Belt certification from General Electric early in her career, she added project and change management and emerging technologies to evolve her application of the toolset. She has led operational excellence in a variety of manufacturing environments from heavy metal to chemical. In her current role as the Sr. Director of Business Transformation for ADP, National Account Services, she leverages her expertise to bring innovation, harness the voice of clients and associates, and deliver bottom line results to the leader in Human Capital Management.

12:10 PM Creating value from data: ADP’s data driven business transformation case study

Megan leads business transformation with ADP’s $2billion National Account services Business Unit. In addition to process and technology adoption and cultural transformation, one of Megan’s key focuses is Data. Leveraging analytics, cognitive learning and Chatbots to make sense of the data is driving huge business benefits:
·         Aligning NPS to internal metrics for associate and client experience
·         Leveraging change management to gain adoption of new processes and tools
·         Making data your 7th sigma: Uncovering insights beyond the six sigma layer and turning the needle on client experiences
·         Sharing experiences in recent Chabot design and implementation based on design thinking methodologies

Check out the incredible speaker line-up to see who will be joining Meagan.

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