August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Meagan Boson


Senior Director Business Transformation
ADP


12:10 PM Creating value from data: ADP’s data driven business transformation case study

Megan leads business transformation with ADP’s $2billion National Account services Business Unit. In addition to process and technology adoption and cultural transformation, one of Megan’s key focuses is Data. Leveraging analytics, cognitive learning and Chatbots to make sense of the data is driving huge business benefits:
·         Aligning NPS to internal metrics for associate and client experience
·         Leveraging change management to gain adoption of new processes and tools
·         Making data your 7th sigma: Uncovering insights beyond the six sigma layer and turning the needle on client experiences
·         Sharing experiences in recent Chabot design and implementation based on design thinking methodologies


Check out the incredible speaker line-up to see who will be joining Meagan.

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