Managing Director, Performance Improvement Kaiser Permanente
Lynn Garofalo is the Managing Director, Performance
Improvement for Kaiser Permanente’s Southern California region. In this role, she leads transformational
change initiatives including high reliability, facilitates the regional spread
program and hospital clinical improvement team, guides the regional medical
center performance improvement peer group, and is a faculty member of Kaiser
Permanente’s national improvement institute.
Lynn has worked in the health care industry focusing on strategy
development and process improvement for twenty-five years. She started her
career at Good Samaritan Hospital in Los Angeles before joining University
Hospital in Denver and later Deloitte Consulting’s health care strategy and
operations improvement group. Lynn holds a Bachelor’s Degree in Financial
Management from Tulane University, Master of Health Administration and Doctor
of Policy, Planning and Development degrees from USC, and a lean six sigma
black belt. In her free time, Lynn enjoys serving as a docent in her children’s
school art program and volunteering in the community.
Check out the incredible speaker line-up to see who will be joining Lynn.