August 27 - 29, 2018 | Hilton San Diego Resort & Spa, San Diego, CA

Dietrich Fisher

SVP, Director Business Transformation and Process Strategy
BBVA Compass

Dietrich Fisher directs business transformation and process strategy for BBVA Compass Bank - a top 25 U.S. commercial bank that Money magazine has named one of the best regional banks in the country with the #1 mobile banking app according to Javelin and Forrester.

Dietrich’s experience includes department start-ups in process excellence and strategic change, process and organizational reengineering, customer experience management, building productive work cultures, and PMO management.

In his nearly three decades of transformation work, Dietrich has served as a hands-on practitioner, management consultant and organizational leader in both technology and financial services industries.

5:15 PM Using Design Thinking to facilitate Innovation

·         Matching the Methods to your Objective – focusing more for new products, new customer experiences, transformative change
·         Design Thinking Using an Agile Framework (3-6-9 Triangle)
·         Understanding key considerations on getting started
·         4 phases for accurate execution: Comprehension – Ideation – Prototyping – Evaluation
·         Case studies and business cases from BBVA 

Check out the incredible speaker line-up to see who will be joining Dietrich.

Download The Latest Agenda