Senior Management Consultant Major Oak Consulting – A Verint Company
Brian is currently a Senior Management Consultant at Major
Oak Consulting, a Verint Company, with over 15 years of experience leading customer
experience strategy, process improvement, business transformation and
organizational design projects and programs.He is a Certified Customer Experience Professional (CXPA) who
specializes in customer journey mapping and establishing customer listening
programs.Brian has worked across a
diverse range of clients and organizations including: insurance, credit / risk,
healthcare, entertainment, non-profits and startups.
Check out the incredible speaker line-up to see who will be joining Brian.