August 26 - 28, 2019 | San Diego

Brandon Gerig

Process Design Manager

5:15 PM Link customer journeys to internal processes across the end-to-end value chain to ensure customer-centric transformation

·         Designing, mapping and recording customer journeys to identify customer pain points
·         Re-designing operational processes to meet the customers demands 

Check out the incredible speaker line-up to see who will be joining Brandon.

Download The Latest Agenda