21– 23 August, 2017 | San Diego

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OPEX Week Summer Agenda 2017

Progressive, Powerful, Perceptive – that’s PEX

As we head to San Diego with a host of new brands and inspirational speakers, 300 operational excellence and transformation leaders from some of the biggest national and global organizations are set to join us.

OPEX Week Summer focuses on progressive OPEX, the move to value and how to remain relevant. Driving performance and competitive advantage in fast moving markets, changing economies and customer demands, forces leaders to be laser-focused on innovation, agility and customer-centric process which add significant value to the top and bottom line.

Download the agenda

  • Progressive insight from 60+ (80% new) US and global brands who have entrenched OPEX at the forefront of their organization
  • 50+ keynotes, panels, breakouts, interactive discussions, working groups, all focused on improving and enabling progressive operational excellence across the organization
  • 18 interactive discussion groups, 8 workshops, 3 maturity breakouts, 3 next generation technology breakouts, 1 Healthcare specific track
  • 1 New Customer Experience day – focused on customer-centricity, customer experience and how to design process with the customer in mind


Business Performance Excellence USA 2016 - Post Show Report

The 2016 Post show report is here with everything you need to know about our 2016 event including:

Quick Stats from the Event
Key discussions and what was new for 2016
An overview of the Audience
And what to expect from Business Performance Excellence 2017, which is moving to San Diego!


Aren't All Businesses "Digital"?

Change is hard, but becoming irrelevant is worse”. Simply adopting the new digital tools inside the company is clearly not enough anymore. The key is to re-imagine and re-invent your business. 

Read full article.... 

7 Ways to Unleash Innovation in a Big Company

Innovation is a Process so how do you unleash it in a big company? Traditional wisdom says that big companies are complex and encumbered by shareholders, outdated processes and not very innovative. Meanwhile, start ups and smaller competitors are nimble and able to outpace their sluggish rivals.  That version of reality is, in many ways, borne out by recent corporate history with examples such as Blockbuster losing out to Netflix, or Apple’s iPhone swallowing up any demand for RIM’s Blackberries.

In this exclusive article PEX Network reveals the 7 ways to unleash process innovation in a big company. Download the full article to find out more. 

The Silicon Valley Way – “No Such Thing As Failure, Only Feedback”

Download this exclusive article from British tech entrepreneur Ian Gotts on what he thinks makes Silicon Valley so successful!

Why Success Can Make You More Likely to Fail

There was one sure way that Drucker knew that an organization or a company was going to fail. Find out from William Cohen why success can make you more likely to fail.

PEX Report: Operationalizing Business Performance - Driving Strategic Business Performance through Operational Excellence

Taking the right path to performance excellence requires executives to link processes to company strategy. Without this alignment, you will struggle with engagement, lack focus and won’t reach your full potential. Ahead of the Business Performance Excellence Summit in San Francisco, CA, which will help you get aligned and link your transformation efforts to business strategy, we’ve put this report together to create a clearer path for you to enterprise operational excellence.

What is Low-code and How is it Different to BPM?

If you’re focused on process excellence for customer experience improvement, then according to Forrester, you should be considering “Low-code development platforms”. But what is Low-code? How’s it different to BPM? Where should you apply it? Does it involve different kinds of developers and different methodologies?

Top Featured

INFOGRAPHIC: A brief history of process to the modern day

Most things we do in life are processes. But it’s really been only in the last century that businesses have really started to look hard at how improving processes can lead to better results - and develop some hard-core  methodologies to help them do it. This infographic shows a brief history of process improvement to the modern day.

Interviews with Industry Leaders

The Three Pillars of Employee Engagement

Take a look at this article in which Greg Flickinger examines the key elements and contributing factors to enable andnurture a culture of engagement.

Who should lead Business Transformation?

Should the leader of your business transformation be an industry expert, an employee who knows the company inside out, or someone who is an expert in business transformation (but might not know the company’s industry)?

Columnist Dan Morris explores this further, here are the key skills you need to drive business change.

The Digital Workforce and the New-style Enterprise

Every year, PEX Network invites global innovators to the stage to share their views on trends that are disrupting the way we do business. The idea is to inspire you to think outside the box - and maybe get to your own next "big idea".

Martin Ford is a futurist and New York Times best-selling author perhaps best known for his book "Rise of the Robots". He is specifically interested in how artificial intelligence is allowing robots to take over complex jobs. The accelerating pace of new technologies is changing everything, he says. At the 6th Annual OPEX Week: Business Transformation World Summit Summer, Martin offers a pragmatic view of what the future of work, and your place in it, will look like.

Martin recently shared his thoughts in an interview with PEX Network on how accelerating technology can disrupt our entire economic system to the point where a fundamental restructuring is required. And what should we do?

Download Martin’s full interview “The Digital Workforce and the “New-style” Enterprise” to find out more.


Business Architecture - The Superhero

Business Architecture Superheroes Series: Bridging the Gap between Strategy and Operational Excellence

Operational excellence is evolving and the move to value is key. Operating in fast moving markets, changing economies and with evolving customer demands, leaders are laser-focused on programs which drive significant value to the business. Incorporating agile processes in line with market demands keeps transformation, evolution and innovation top of the agenda.

In this edition of the Business Architecture Superhero Series, PEX Network spoke to 3 business architects about how business architecture is bridging the gap between IT and business operations to build enterprise-wide programs and drive significant value.


How technology is reshaping process excellence

In this compilation of articles, published on PEXNetwork.com in the past few years, leading process practitioners ruminate on what impact these changes are having on how companies need to approach and think about process excellence.

Case Study: Strategic Process Innovation

This case study explores how a company can improve client services and operational effectiveness with the help of Onit App Builder. Download the report now to find if you can apply the techniques to your business!

Operationalizing the Customer Experience: Challenges and Opportunities

PEX Network surveyed 114 process, customer experience and business professionals to answer how can you both improve and operationalize the customer experience, what are the key challenges and how can those challenges be overcome.

Read this report if you're struggling with Business Silos, are finding Management are not really bought in to operationalizing the customer experience, resistance to change is high, you have fragmented customer data, have a lack of Resources/Budget or experience poor process design.

In short, find out what it takes to make a customer experience strategy a reality.

Workforce Engagement

Greg Flickingger Ph.D, Vice President of Manufacturing and Corporate Engineering, Snyder’s-Lance Inc and a team of OPEX contributors from The United States Army, Proctor & Gamble, Hormel Foods, Campbell Soup Company and many more have produced this report which examines the key elements and contributing factors to enable and nurture a culture of engagement.

Learn how to reverse the trends and cost of disengaged employees.