Embedding Patient Centricity into Performance Improvement

Embedding Patient Centricity into Performance Improvement

The PEX Network caught up with key speaker at OPEX Week Summer 2016 in California, Kurt Knoth, Vice President of Performance Improvement, Spectrum Health to discuss the challenges and opportunities of moving from a cost-centric to a patient-centric performance improvement and quality measurement strategy.

Download the full interview to find out more from Kurt.


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